Frequently Asked Questions
Everything you need to know about our premium orthotic solutions.
How do I determine the correct size for my orthotics?
Redi-Thotics are sized according to standard US shoe sizes. We recommend selecting the size that matches your current footwear; if you are between sizes, we suggest sizing up and trimming the toe area for a custom fit.
How long does shipping take?
Standard orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging for a full refund or exchange.
Can Redi-Thotics be moved between different pairs of shoes?
Yes, our orthotics are designed to be versatile and can easily be moved between most athletic, casual, and dress shoes provided they have a similar width.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.
How long do the orthotic inserts typically last?
With average daily use, a pair of Redi-Thotics typically provides optimal support for 6 to 12 months, depending on your activity level and body weight.